IT Services, IT Support, And Cyber Security For Austin And San Antonio Businesses:

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Top industry award stamps | Juern Technology

Our Services

Fully Managed IT Service Provider

We are your Southern Texas IT Service Provider. We’ll help you handle all your IT service provider needs. so your computer network is one less worry.

Local Co-Managed IT Service Provider

Reach your Southern Texas IT services goals faster by adding Juern Technology to your existing IT team!

Cybersecurity: Managed Security Services Provider

Get next-gen zero-trust cyber security that doesn’t interfere with work.

Cloud Network Services Provider

Host part or all of your IT network on the cloud so you can simplify your IT network, save money, and boost productivity.

4 Big Reasons to Trust Juern Technology with your Southern Texas IT Service Needs

1

Fast Response Times. We respond to support calls in 3 minutes or less. We answer our phones LIVE so you get connected directly to a technician who will immediately start working on your request whenever you need help.

2

Dedicated To Same-Day Ticket Resolution. Over 85 percent of support tickets are resolved the same day they were opened. The average time it takes to resolve a ticket is two hours compared to the 2 to 3 days it takes most smaller IT companies.

3

LOCAL Help Desk. We will never outsource our Help Desk. We ALWAYS answer our phones live from 7 AM - 6 PM and are ready to help relieve your IT stress 24/7. We have over a dozen knowledgeable Texas technicians who are easy to work with and happy to help!

4

Preeminent Experts In Cybersecurity. As an award-winning cyber security and Texas IT support company, we specialize in knowing how to help local businesses protect their data from the latest cyber threats like ransomware, phishing, viruses, and other malware at a much greater scale than our competitors.

Innovative Businesses Choose Juern Technology

Our Performance Stats

Modern businesses require a technology partner who understands their needs.

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Average Response Time. The average amount of time it takes us to start working on a resolution for your problem.

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Average Time To Resolution. The average amount of time it takes for us to resolve your issue and get you back on track.

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Percentage Of Support Requests Resolved Same Day. The percentage of support request tickets we receive from clients that get completely resolved on the same day the ticket was opened.

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Customer Satisfaction Score. An ongoing score of how well we deliver fast and reliable customer service based on actual client feedback.

See what other Austin and San Antonio executives are saying about our computer network services in Texas…

Knowledgeable, Professional, and an Absolute Pleasure to Work With

We are a fast-growing company in the energy sector and we needed an IT company with fast response time and knowledgeable experts. Juern Technology is our go-to team for all of our technology support and project needs.

It saves us time to have one central resource to handle all IT related questions and support needs. Neal and his team are knowledgeable, professional and an absolute pleasure to work with. The managed services provided by Juern Technology alleviates the costly and time-consuming installation and upgrade cycle as well as creates operational efficiencies that are often lacking in small companies.

If you need Managed IT Services, give Juern Technology a call!

Jessica Crouch | Juern Technology Jessica Crouch Previous Executive Assistant
Fullstream Energy Holdings LLC
San Antonio, Texas

Their Integrity is Unmatched

As a fast-growing commercial real estate firm, we needed an IT company that could keep up with our growth. Juern Technology upgraded us to the professional level of IT support that we needed, enabling our remote employees to have all emails, contacts, and calendars sync across all devices and making sure we’re not down during critical work hours.

They respond quickly and don’t nickel and dime us – their integrity is unmatched. I also appreciate that they explain things in non-technical ways (layman’s language) and find solutions that fit our actual needs instead of pushing pricey solutions that are unnecessary.

Very likable people and very easy to work with.

Charlie Malmberg | Juern Technology Charlie Malmberg Partner
Valcor Commercial Real Estate
San Antonio, Texas

Their Speed and Efficiency Is Tantamount to an Internal,
On-Site Employee

There have been many positives working with Juern. What I received the most feedback on thus far has been the ease of working with Juern personnel. The speed in responses to tickets and professionalism of the staff ranks #1 in what GFC staff appreciate.

As manager of IT for GFC, I have appreciated the diagnoses of system shortcomings, suggestions for resolution and system efficiency and immediate steps to correct.

Having worked with a number of Managed IT companies previously, I can say without hesitation that Juern lives up to its reputation of blending into the company infrastructure in that their speed and efficiency is tantamount to an internal, on-site employee.

Robert Nocito | Juern Technology Robert Nocito Operations Manager
Gomez Floor Coverings
San Antonio, Texas

About Juern Technology

Juern Technology is a Fully Managed and Co-Managed IT Services, Support, and Zero-Trust Cyber Security Services Provider for Austin and San Antonio businesses specializing in making IT invisible for our clients. We support and protect growth-minded, small to medium-sized businesses whether they have internal IT staff or not.

We get it. You’re frustrated and worried about your technology but don’t know who you can trust to keep your data safe and just make things work. No other southern Texas IT services and cyber security company can match our ability to:

  • Protect computer networks from data loss and ransomware.
  • Understand cloud technologies.
  • LOCAL Help Desk. Our support via help desk is dedicated to same-day ticket resolution and around-the-clock responsive IT support.
  • Deliver cutting-edge IT network solutions that keep your projects on track, your remote workers connected, and your data safe while never talking over your head.

Not Ready To Call Us Just Yet?

If you’re still in an exploratory phase we would like to give you a copy of our recently published report: “What Every Business Owner Must Know About Hiring An Honest, Competent, Responsive, And Fairly Priced Computer Consultant.”

Choosing the wrong computer consultant to support your network can be incredibly frustrating and expensive, and could end up costing you downtime, data loss and expensive repair bills, not to mention the headaches and frustration!

Luckily, there are ways to ensure your choice will be the right one! We’ve compiled a list of 21 items that can prepare you for your search. You’ll be in good hands with a computer consultant that meets these standards!

Fill out the form here and download your copy today!

Get Your Free Copy Today!