How Does Your Current
Computer Guy Stack Up?

Take this quiz to find out!

How can you tell if you are receiving poor or substandard service? How do you know if your computer guy is doing everything possible to secure your network from downtime, cybercriminals, data loss or other frustrating and expensive disasters? Could your current computer guy actually be jeopardizing your network?

If your computer support company does not score a “YES” on every point, you could be paying for substandard support.Lazy IT guy

  • Do they respond to emergencies in 30 minutes or less?
  • Are they easy to reach when you need them for non-emergencies?
  • Do they offer ongoing maintenance to keep your systems running smooth?
  • Do they proactively offer new ways to improve your network’s performance?
  • Do they provide detailed invoices that clearly explain what you are paying for?
  • Do they complete projects on time and under budget?
  • Do they follow up on your support requests quickly?
  • Do they offer a guarantee on their services?
  • Do they arrive on time and dress professionally?
  • Do they have other technicians on staff who are familiar with your network in case your regular technician goes on vacation or gets sick?
  • Do their technicians maintain current vendor certifications and participate in ongoing training?
  • Are you confident they aren’t learning on your time?
  • Do they give you their full attention rather than seeming constantly rushed?
  • Are they adamant about backing up your network and having a disaster recovery plan in place?
  • Do they offer to meet with you regularly to review your business plans, your network status and their own performance in supporting your company?
  • Do they provide frequent updates, status reports and follow-up calls and e-mails so you don’t have to manage their progress on projects?
  • Do they offer flat-rate or fixed-fee project quotes, rather than giving themselves a wide-open playing field with “time and materials”?

You Can Trust the Advice They Give You

When we started out needing IT Support, we originally worked with a gentleman who helped us with the basics.  As our company has grown and the need for higher security and compliance has increased, we needed a trust-worthy IT company that would listen to our needs, explain things in simple terms, and keep costs under control. 

Juern Technology has helped us increase our security, meet our compliance requirements, and keep our everyday IT systems running smoothly at a fair price.  If you are on the fence about hiring Juern Technology, sit down with them and have them listen to your concerns, they will answer your questions, and you will be able to trust the advice they give you.

Joan Lovejoy Principal (Retired) Trinity Real Estate Finance Joan Lovejoy Principal (Retired)
Trinity Real Estate Finance
San Antonio, Texas

Stop paying for sub-standard support today!

Because you’re a prospective client, we’ll give you 2 FREE hours of network support to prove that we can do a better job than your current computer guys.

For FREE, we will come to your office and…

  • Check your network’s current security against hacker attacks, theft, worms and viruses.
  • Check your data back-up systems to ensure they are working properly and accurately backing up all of the critical files and information you NEVER want to lose.
  • Perform a quick network “tune-up” to make programs and files load faster.
  • Discuss a project or upgrade you are considering, or give you a second opinion on a quote you have received.

To Claim Your Free Support
Complete The Form On This Page
Or Call Us At (210) 245-6900

Their Help Desk Has Excellent Response Times

Ease of use is the biggest benefit we’ve experienced in using Juern Technology to migrate to Office 365. Even the process of setting up our mobile devices went as smoothly as we could have hoped. We now use Microsoft Teams to better communicate and collaborate for both internal and external projects.

As a demolition company we are constantly working against deadlines and appreciate Juern Technology’s help desk employees for their excellent response times. We also appreciate that Juern Technology’s billing process is accurate and clear.

If there are ever any questions, you can speak with the company owner directly. Because in my humble opinion, it helps that we can get in touch with the big boss if there is ever a problem.

Saul Robles Owner
Robles 1
San Antonio, Texas

Fill Out The Form To
Claim Your 2 Hours
Of FREE Support

Important! We hate spam as much (or more!) than you and promise to NEVER rent, share, or abuse your e-mail address and contact information in any way.

Personalized, Professional, Customer Service

We are a construction company that works on multimillion-dollar projects, so we really don’t have time for technology problems.  Working with Juern Technology has been great because they give us 24/7 support.

They provide quick response and resolution to problems along with personalized and professional customer service.  It feels like they are part of our company.  I would recommend you choose them for your IT needs, you will not be disappointed.

Stephanie Wade Controller
Arrowhead Precast, LLC.
Broken Arrow, Oklahoma