Gain The Confidence To Grow With Ease

Get The Benefits Of A Full I.T. Department WITHOUT The Cost

A NEW And Superior Approach To I.T. Support For Growing Businesses

Co-Managed IT Services are a customized set of ongoing IT services for growing companies with IT departments to get the helping hands, specialized expertise, and IT management and automation tools they need WITHOUT the cost and difficulty of finding, managing, and retaining a large IT staff OR investing in expensive software tools. Not only does this save your organization money (usually between 10% and 25%), but it also enables your IT team to be more effective and efficient, giving you greater peace of mind, better IT support, and protection against downtime, cybercrime, ransomware, and IT-related compliance violations.

 

To Be Clear, This Is NOT About Taking Over Anyone’s Job Or Replacing Your I.T. Department.

It’s also NOT a one-off project-based relationship where an IT company would leave you to support whatever they implemented (or pay them big bucks afterward to support it). It’s an ongoing partnership to help you deliver far superior IT support, service, and VALUE to your company at a much lower cost. Here are just a few of the reasons why IT leaders in small to mid-size companies are moving to a co-managed approach:

We Don’t Replace Your I.T. Staff; We Make Them BETTER. By filling in the gaps and assisting them, giving them best-in-class tools and training, and freeing them to be more proactive and strategic we make them FAR more productive for you. As an added bonus, THEY won’t get burned out, frustrated, and leave from lack of support.

You Maintain COMPLETE Control Over Your I.T. Department and decide what you and your team will handle and what problems get passed on or escalated to us. All of our partnerships with current IT leaders are customized to YOUR specific situation, so you KEEP the workload you want and offload tasks and projects you either don’t have time to do, don’t want to do, or simply don’t have the skill-set in house to complete.

You Get Instant Access To The Same Powerful I.T. Automation And Management Tools We Use To Make Your Job EASIER. We’ll give you our professional-grade IT management tools that will allow you to capture, organize and prioritize end-user “tickets” (problems), improve communication, shorten resolution time, track software licenses and renewals, create and manage projects, document the devices on your network and be FAR more effective and efficient. These are software tools your company could not reasonably afford on your own, but they are included with our co-managed IT service program. And we configure them, upgrade them, and train you on their use.

You’ll Become More Valuable To Your Organization. Our team will free you up to work on more strategic projects and focus on YOUR strengths. You’ll finally get the time to work on that long list of projects you’ve been wanting to get to but couldn’t - or simply delegate them to us.

You Get A TEAM Of Smart, Experienced I.T. Pros To Collaborate With. We’re always here to help you to figure out the best solution to a problem, to get advice on a situation or error you’ve never encountered before, or to help decide what technologies are most appropriate for you (without your having to do the work of investigating them ALL).

You’ll Stop Worrying (Or Worry Less!) About Falling Victim To A Major Cyber-Attack, Outage, or Data-Erasing Event. We can assist you in implementing next-gen cybersecurity protections to prevent or significantly mitigate the damages of a ransomware attack or security breach. We can also assist in providing end-user awareness training and help you initiate controls to prevent employees from doing things that would compromise the security and integrity of your network and data.

No Long Term Contracts. We’re a flexible workforce you can expand, and contract as needed.

“9-1-1” On-Site. In the unexpected event your IT leader was unable to perform their job OR if a disaster were to strike, we could instantly provide support to prevent the wheels from falling off.

One BIG, Final Benefit: You can finally take a vacation or a day off without everything collapsing. You’ll have a flexible workforce of experienced IT pros at the ready to assist with special projects, migrations, and new technologies – or to simply give you the ability to take some time off. We are your backup IT team!

When Does Co-Managed I.T. Make Sense? Feeling like you’ve outgrown your current IT consultant and need a superior level of IT support for your rapidly expanding company? Maybe you just need to scale up IT staff and resources quickly with flexible support services to get you through a period of rapid expansion as you work through building your internal IT department? Or it could be your in-house IT person is excellent at help desk and end-user support but doesn’t have the expertise in advanced cybersecurity protection, server maintenance, cloud technologies, compliance regulations, and you would prefer them to handle what they do best while we fill in the areas where they need assistance.

Your organization should consider Co-Managed IT Services if you suspect your IT department is overwhelmed, unable to keep up and facing projects they cannot handle on their own, putting you at risk for a significant, expensive IT failure. Co-Managed IT Services make perfect sense when you have an EXTREMELY busy, sometimes frantic, time-pressured IT leader awash in never-ending problems, working very hard to deliver the best IT services they possibly can, to keep your company’s technology running smoothly, while also making sure it is secure and not vulnerable to security breaches and downtime. If your organization faces the dilemma of needing professional-grade IT support but cannot reasonably afford to invest in all the tools, software, and staff that is required, then you should consider a Co-Managed IT Services solution.

Don't Settle For Less Than You Need
Get The Power To Reach Your Goals Faster With Juern Technology On Your Team!

Save Time & Money

Get the help you need to quickly scale your business and get the support you deserve without having to retain a large IT staff.

Use Our Powerful Tools

Game-changing IT management tools give you a superior level of service and support so you can reach your goals faster.

Gain Peace Of Mind

Get fast, reliable expert advice you can trust, and be completely confident your network is 100% secured and backed up properly.

We Understand The Life Of An I.T. Leader...

ONLY I.T. Firm In Austin and San Antonio Offering TRUE Co-Managed I.T. Services To Small And Medium-Sized Businesses That Have Outgrown Their Current I.T. Support Solution.

Solid reputation of service built on over 9 years’ experience.

Invested thousands of dollars in professional-grade IT management and automation tools so you don’t have to.

HERE'S HOW WE DO IT:

Consult
With Us

Customize
Your Service

 Grow
Fearlessly

Why Juern Technology Is Uniquely Positioned
To Deliver Co-Managed I.T. Services

We’re the ONLY IT firm in San Antonio and Austin offering it.

Other IT firms either provide short-term project-based services or only sell managed IT services which are designed to replace you and your IT department. Others will offer simple monitoring, but nothing beyond that. True Co-managed IT is NONE of those things.

We are a partner you can TRUST. We’re the team that will sit up with you in the wee hours of the night fixing a problem. We’re the team you can call when an unexpected problem or crisis arises or you simply need an answer to a problem you’ve never seen before. We’re YOUR team, YOUR champion, and YOUR ticket to a better night’s sleep.

We are also the leader in delivering safe, efficient, and responsive IT support so you can grow and improve your bottom line. No other Co-Managed IT Services company in San Antonio and Austin can touch our quick response time of 3 minutes or less, or our ability to deliver expert advice you can trust and technology solutions that keep your projects on track, your remote workers connected, and your data safe.

We’re obsessed with staying on top of the latest advancements in cybersecurity to keep your network secure. Our next-generation cybersecurity protection is light-years ahead of most IT services firms, which is why we were recognized by ThreatLocker for our dedication to cybersecurity and named Top IT Services Firm in Texas by Clutch. Our robust cybersecurity layers enable us to protect your business from data loss and completely eliminate the risk of ransomware.

Our Promise:

Let us help you and we promise to be available to you 24/7 and answer our phones with a local and live technician Monday through Friday from 7am - 7pm, meet with you quarterly, be clear and direct, make your technology work the way it’s supposed to, use no “geek-speak”, protect your revenue and reputation, provide proof your network is being backed up, have the “heart of a teacher,” document everything, give you extreme visibility into support tickets, and give you the confidence to grow fearlessly.

Not Ready To Call Us Just Yet?

Download Our FREE Guide To Co-Managed IT Services And Discover Important Information About Picking The Right IT Firm To Partner With And How You Can Develop A Better Relationship Between Your IT Department And Management.

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