The Austin And San Antonio Business Owner’s Guide To IT Support Services And Fees

What You Should Expect To Pay For IT Support For Your Small Business (And How To Get Exactly What You Need Without Unnecessary Extras, Hidden Fees And Bloated Contracts)

Their Integrity is Unmatched

As a fast-growing commercial real estate firm, we needed an IT company that could keep up with our growth. Juern Technology upgraded us to the professional level of IT support that we needed, enabling our remote employees to have all emails, contacts, and calendars sync across all devices and making sure we’re not down during critical work hours.

They respond quickly and don’t nickel and dime us – their integrity is unmatched. I also appreciate that they explain things in non-technical ways (layman’s language) and find solutions that fit our actual needs instead of pushing pricey solutions that are unnecessary.

Very likable people and very easy to work with.

Charlie Malmberg Partner
Valcor Commercial Real Estate
San Antonio, Texas

Read This Guide and You’ll Discover:

• The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
• A common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.
• Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.
• How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.
• 21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

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