Our Clients

Their Speed and Efficiency Is Tantamount to an Internal,
On-Site Employee

There have been many positives working with Juern. What I received the most feedback on thus far has been the ease of working with Juern personnel. The speed in responses to tickets and professionalism of the staff ranks #1 in what GFC staff appreciate.

As manager of IT for GFC, I have appreciated the diagnoses of system shortcomings, suggestions for resolution and system efficiency and immediate steps to correct.

Having worked with a number of Managed IT companies previously, I can say without hesitation that Juern lives up to its reputation of blending into the company infrastructure in that their speed and efficiency is tantamount to an internal, on-site employee.

They Made the Transition Very Smooth

As a construction company in the fastest growing city in the United States (San Antonio, TX) we are very busy meeting our project deadlines.  We had some downtime due to viruses with our previous IT company, so we were concerned about the transition to a new provider.

We decided to trust the Juern Technology team and they made the transition very smooth; they are very responsive.  The technical knowledge of their team is fantastic.  Their staff takes the extra effort to communicate in laymen’s terms, so they explain things in a way that non-techie people can understand.

Fast Response And Excellent Communication

By far, Juern Technology’s responsiveness has been AMAZING as they work quickly to get to the bottom of any issue – I appreciate that tremendously.

Since Juern Technology transitioned our non-profit’s file storage to SharePoint, our team is no longer tethered to an on-premise server and we have the flexibility and freedom to work when and how we want. I enjoy the personal service Juern provides as a smaller agency.

I especially appreciate their technician’s willingness to communicate and work to make things seamless for our small to mid-sized non-profit. Relationships are important to us and Juern has gone out of their way to make that connection.

Knowledgeable, Professional, and an Absolute Pleasure to Work With

We are a fast-growing company in the energy sector and we needed an IT company with fast response time and knowledgeable experts. Juern Technology is our go-to team for all of our technology support and project needs.

It saves us time to have one central resource to handle all IT related questions and support needs. Neal and his team are knowledgeable, professional and an absolute pleasure to work with. The managed services provided by Juern Technology alleviates the costly and time-consuming installation and upgrade cycle as well as creates operational efficiencies that are often lacking in small companies.

If you need Managed IT Services, give Juern Technology a call!

Helpful, Personal, Always Available

As a growing commercial mortgage banking company, we have to stay focused on our business to be successful.

Since we started working with Juern Technology, we have benefited from a consistent level of support and they are always there the moment something goes wonky.  Their prompt customer service is just what our firm needs to stay productive and focused on our core business.

In a world of automation and indifference toward the customer, Neal and the staff of Juern Technology are the opposite.  They are helpful, personal, and always available to deal with any issue personally.

Their Integrity is Unmatched

As a fast-growing commercial real estate firm, we needed an IT company that could keep up with our growth. Juern Technology upgraded us to the professional level of IT support that we needed, enabling our remote employees to have all emails, contacts, and calendars sync across all devices and making sure we’re not down during critical work hours.

They respond quickly and don’t nickel and dime us – their integrity is unmatched. I also appreciate that they explain things in non-technical ways (layman’s language) and find solutions that fit our actual needs instead of pushing pricey solutions that are unnecessary.

Very likable people and very easy to work with.

Taking Care Of Us Is Clearly Their #1 Priority!

One of the biggest benefits since moving our non-profit to Juern Technology has been the skilled, responsive, and professional customer service they deliver. Their level of responsiveness, timeliness, clarity, and trustworthiness are second to none. The transition from being overlooked, disrespected, and ignored by our last IT partner, to being made to feel like we are just as important as the largest client, has been phenomenal. We are grateful beyond words for this experience.
IT was our biggest headache of all, but Neal and his team made one of them most well-documented and clearly explained proposals any vendor had ever made.

Juern Technology follows through on their promises and exceeded every expectation, and by a lot. The collegial, confident, and kind can-do spirit of every Juern staff member has given STARRY so much confidence in our IT experience.

We’ve had nightmares about other IT firms, but with Juern, we feel a sense of shared respect, unrivaled performance, and utter dependability. Their professionalism and accountability allow us to focus on our clients like never before, increasing our level of service and dependability.

Don’t wait any longer, Juern will fuel your agency with reliable, secure, supported, and sustainable IT services. They are a trusted, skilled, motivated, solutions-focused partner that we’d fight tooth and nail to keep on our team. They are a rare find for any company – especially a non-profit. You’ll be thankful you chose Juern Technology when you have the freedom to focus on what really matters and worry less about IT.

They Are A Company I Trust, And Those Are Hard To Come By

If you’re looking for an IT partner you can trust, hire the folks at Juern Technology. I used to worry about making the wrong technology decisions, but Juern has eliminated that burden and fear with their expert advice.

Since hiring them, our technical questions have been answered with patience and respect. I specifically appreciate how transparent and open they are about billing. This trustworthiness is not something I have seen in other companies. Juern Technology is a company I trust, and those are hard to come by.

Juern Technology Made Everything Accessible Anywhere!

Since Juern Technology migrated us to SharePoint we can now access our documents anywhere we have a device connected to the internet.

Thanks to the team at Juern’s cloud computing services, we no longer worry about the constant backups or document failures we used to deal with before. If you’re already using Microsoft products, they can help you painlessly upgrade to SharePoint.

Don’t miss out on better collaboration and ease of use for your employees, hire Juern Technology today and make the most of your Microsoft products.

It Feels Like They are Part of Our Team

Juern Technology helped us transition our email system to Microsoft Office 365.  It has a lot more bells and whistles that are really helpful.  For example, our phone calendars are now in sync with our Outlook calendars.

We really like working with their team, they know us and what to fix if there are problems.  It feels like they are part of our team.

If you are looking for a new IT services company, hire someone you can trust.  We trust Juern Technology!

Their Help Desk Has Excellent Response Times

Ease of use is the biggest benefit we’ve experienced in using Juern Technology to migrate to Office 365. Even the process of setting up our mobile devices went as smoothly as we could have hoped. We now use Microsoft Teams to better communicate and collaborate for both internal and external projects.

As a demolition company we are constantly working against deadlines and appreciate Juern Technology’s help desk employees for their excellent response times. We also appreciate that Juern Technology’s billing process is accurate and clear.

If there are ever any questions, you can speak with the company owner directly. Because in my humble opinion, it helps that we can get in touch with the big boss if there is ever a problem.

You Can Trust the Advice They Give You

When we started out needing IT Support, we originally worked with a gentleman who helped us with the basics.  As our company has grown and the need for higher security and compliance has increased, we needed a trust-worthy IT company that would listen to our needs, explain things in simple terms, and keep costs under control. 

Juern Technology has helped us increase our security, meet our compliance requirements, and keep our everyday IT systems running smoothly at a fair price.  If you are on the fence about hiring Juern Technology, sit down with them and have them listen to your concerns, they will answer your questions, and you will be able to trust the advice they give you.

Personalized, Professional, Customer Service

We are a construction company that works on multimillion-dollar projects, so we really don’t have time for technology problems.  Working with Juern Technology has been great because they give us 24/7 support.

They provide quick response and resolution to problems along with personalized and professional customer service.  It feels like they are part of our company.  I would recommend you choose them for your IT needs, you will not be disappointed.

Responsive and Knowledgeable, Highly Recommended!

Neal and the staff at Juern Technology moved us to Microsoft Office 365. I had no idea how easy it was to make the transition and how easy it is to use. It supports our in-house and remote staff in a seamless manner.

I have worked with other IT firms in the past, but none that remotely come close to their response time, and knowledge of their product, like Neal and his team.

For fast response, knowledge and honesty in an IT Provider, I would highly recommend these guys.

Professional, Knowledgeable, Take Great Care of Their Customers

We cannot be happier with the support for our network technology at San Antonio Christian School. After a survey of our campus and review of the needs to support our student 1:1 tablet program.  Neal Juern recommended Meraki Access Points and switches. The Meraki unified dashboard and cloud management played a large role in the decision and His support from the original proposal to installation and configuration was invaluable.

We have had this system in place for several years and have been very happy with its performance and the support of Juern Technology throughout. Neal and his staff are professional, knowledgeable, and take great care of their customers.

We highly recommend him and his company.

They Are an Important Extension of Our Team

I have worked with Juern Technology for many years and have relied on them for services, hardware analysis, and purchasing.

They recommended Cisco Meraki network devices and BSF International has deployed 10 switches, a security appliance, and over 35 access points for the network backbone of our whole campus.

We have used their services for server setup, deployments and recommendations for best practices of our network, IP addressing and VLAN configuration.

Juern Technology has been a great help in supporting our IT team and we see them as an important extension to better support our users.